retention

retention public

Great article on retention economics

By Marcia Kadanoff

• 14 years ago

retention public

When it comes to customer retention ... two strikes and you’re out

By Marcia Kadanoff

• 19 years ago

loyalty marketing public

Making frequency programs work

By Marcia Kadanoff

• 19 years ago

retention public

Retention 101

By Marcia Kadanoff

• 20 years ago